As our family-run business continues to grow, we are seeking an additional Sales Office Administrator looking for the challenge of working in a fast-paced environment, the opportunity to be valued within a friendly and supportive team and stability within a Company that promotes staff well-being.

Mark Vitow Ltd is a national distributor of plumbing and allied products to the retail sector. We are an ambitious, forward-thinking Company offering outstanding service to our customers and providing valuable opportunities for our staff. We are lucky enough to employ many long-serving members of staff but now require an additional Sales Office Administrator to join our happy, hardworking and dedicated team in our small Sales Office in Borehamwood.

All of our Sales Office Administrators primarily undertake the following duties:

• Answering a high-volume of telephone calls from our existing customer base
• Processing Sales Orders received via telephone, email and fax
• Handling customer queries and providing excellent customer service e.g. arranging collections, issuing credits, tracking orders
• Liaising with our warehouse, other departments and key partners, as well as customers
• Contacting existing or potential customers to inform them about products and promotions
• General office duties as required

Full training would be given on our bespoke computer system but the ideal applicant should:

• Have a confident and enthusiastic telephone manner
• Enjoy speaking to customers on the telephone
• Possess excellent communication skills
• Work well in a fast-paced environment
• Have the ability to work well within a team and independently
• Be reliable and trustworthy
• Be hardworking and dedicated
• Have a high level of literacy and numeracy
• Have experience of effectively utilising ICT
• Be keen to learn new skills and take on responsibilities

We look forward to welcoming our next appointment to the MV Team! 😊

To apply, email your CV and salary requirements to jobs@markvitow.com.